--- title: Get all Salesforce incident templates description: Get all Salesforce incident templates configured for your organization. breadcrumbs: Docs > API > Get all Salesforce incident templates --- > For the complete documentation index, see [llms.txt](https://dnd37xeb23o8n.cloudfront.net/stefon.simmons/docs-astro-web-10435/llms.txt). # Get all Salesforce incident templates ## v2 (deprecated) | Datadog site | API endpoint | | ----------------- | -------------------------------------------------------------------------------------------- | | app.datadoghq.com | GET https://api.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templates | | us3.datadoghq.com | GET https://api.us3.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templates | | us5.datadoghq.com | GET https://api.us5.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templates | | app.datadoghq.eu | GET https://api.datadoghq.eu/api/v2/integration/salesforce-incidents/incident-templates | | ap1.datadoghq.com | GET https://api.ap1.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templates | | ap2.datadoghq.com | GET https://api.ap2.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templates | | uk1.datadoghq.com | GET https://api.uk1.datadoghq.com/api/v2/integration/salesforce-incidents/incident-templates | | app.ddog-gov.com | GET https://api.ddog-gov.com/api/v2/integration/salesforce-incidents/incident-templates | | us2.ddog-gov.com | GET https://api.us2.ddog-gov.com/api/v2/integration/salesforce-incidents/incident-templates | ### Overview Get all Salesforce incident templates configured for your organization. This endpoint requires the `integrations_read` permission. ### Response {% tabs %} {% tab label="200" %} OK {% tabs %} {% tab label="Model" %} Response containing a list of Salesforce incident templates. | Parent field | Field | Type | Description | | ------------ | ----------------------- | -------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------- | | | data [*required*] | [object] | An array of Salesforce incident templates. | | data | attributes [*required*] | object | Salesforce incident template attributes returned by the API. | | attributes | description | string | Long-form description body for Salesforce incidents created from this template. | | attributes | name | string | Human-readable name for this incident template. | | attributes | owner_id | string | The Salesforce user ID that owns incidents created from this template. | | attributes | priority | enum | Priority of the Salesforce incident created from this template. Allowed enum values: `Critical`, `High`, `Moderate`, `Low`. | | attributes | salesforce_org_id | uuid | The Datadog-assigned ID of the Salesforce organization this template belongs to. | | attributes | subject | string | Subject line for Salesforce incidents created from this template. | | data | id [*required*] | string | The ID of the Salesforce incident template. | | data | type [*required*] | enum | Salesforce incident template resource type. Allowed enum values: `salesforce-incidents-incident-template`. Default: `salesforce-incidents-incident-template`. | {% /tab %} {% tab label="Example" %} ```json { "data": [ { "attributes": { "description": "An incident was detected by Datadog monitors.", "name": "production-outage", "owner_id": "005000000000000", "priority": "High", "salesforce_org_id": "596da4af-0563-4097-90ff-07230c3f9db3", "subject": "Datadog Incident: Production Outage" }, "id": "596da4af-0563-4097-90ff-07230c3f9db3", "type": "salesforce-incidents-incident-template" } ] } ``` {% /tab %} {% /tabs %} {% /tab %} {% tab label="403" %} Forbidden {% tabs %} {% tab label="Model" %} API error response. | Field | Type | Description | | ------------------- | -------- | ----------------- | | errors [*required*] | [string] | A list of errors. | {% /tab %} {% tab label="Example" %} ```json { "errors": [ "Bad Request" ] } ``` {% /tab %} {% /tabs %} {% /tab %} {% tab label="429" %} Too many requests {% tabs %} {% tab label="Model" %} API error response. | Field | Type | Description | | ------------------- | -------- | ----------------- | | errors [*required*] | [string] | A list of errors. | {% /tab %} {% tab label="Example" %} ```json { "errors": [ "Bad Request" ] } ``` {% /tab %} {% /tabs %} {% /tab %} {% /tabs %} ### Code Example {% tabs %} {% tab label="Curl" %} ```bash # Set your Datadog site and credentials export DD_SITE="datadoghq.com" # Or us3.datadoghq.com, us5.datadoghq.com, datadoghq.eu, ap1.datadoghq.com, ap2.datadoghq.com, uk1.datadoghq.com, ddog-gov.com, us2.ddog-gov.com # Use a Personal Access Token or Service Access Token export DD_BEARER_TOKEN="" curl -X GET "https://api.${DD_SITE}/api/v2/integration/salesforce-incidents/incident-templates" \ -H "Accept: application/json" \ -H "Authorization: Bearer ${DD_BEARER_TOKEN}" ``` {% /tab %} {% tab label="Go" %} ```go // Get all Salesforce incident templates returns "OK" response package main import ( "context" "encoding/json" "fmt" "os" "github.com/DataDog/datadog-api-client-go/v2/api/datadog" "github.com/DataDog/datadog-api-client-go/v2/api/datadogV2" ) func main() { ctx := datadog.NewDefaultContext(context.Background()) ctx = context.WithValue(ctx, datadog.ContextAccessToken, os.Getenv("DD_BEARER_TOKEN")) configuration := datadog.NewConfiguration() apiClient := datadog.NewAPIClient(configuration) api := datadogV2.NewSalesforceIntegrationApi(apiClient) resp, r, err := api.GetIncidentTemplates(ctx) if err != nil { fmt.Fprintf(os.Stderr, "Error when calling `SalesforceIntegrationApi.GetIncidentTemplates`: %v\n", err) fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r) } responseContent, _ := json.MarshalIndent(resp, "", " ") fmt.Fprintf(os.Stdout, "Response from `SalesforceIntegrationApi.GetIncidentTemplates`:\n%s\n", responseContent) } ``` #### Instructions First [install the library and its dependencies](https://dnd37xeb23o8n.cloudfront.net/api/latest.md?code-lang=go) and then save the example to `main.go` and run following commands: ```bash DD_SITE="datadoghq.com" DD_BEARER_TOKEN="" go run "main.go" ``` {% /tab %} {% tab label="Java" %} ```java // Get all Salesforce incident templates returns "OK" response import com.datadog.api.client.ApiClient; import com.datadog.api.client.ApiException; import com.datadog.api.client.v2.api.SalesforceIntegrationApi; import com.datadog.api.client.v2.model.SalesforceIncidentsTemplatesResponse; public class Example { public static void main(String[] args) { ApiClient defaultClient = ApiClient.getDefaultApiClient(); defaultClient.setAccessToken(System.getenv("DD_BEARER_TOKEN")); SalesforceIntegrationApi apiInstance = new SalesforceIntegrationApi(defaultClient); try { SalesforceIncidentsTemplatesResponse result = apiInstance.getIncidentTemplates(); System.out.println(result); } catch (ApiException e) { System.err.println("Exception when calling SalesforceIntegrationApi#getIncidentTemplates"); System.err.println("Status code: " + e.getCode()); System.err.println("Reason: " + e.getResponseBody()); System.err.println("Response headers: " + e.getResponseHeaders()); e.printStackTrace(); } } } ``` #### Instructions First [install the library and its dependencies](https://dnd37xeb23o8n.cloudfront.net/api/latest.md?code-lang=java) and then save the example to `Example.java` and run following commands: ```bash DD_SITE="datadoghq.com" DD_BEARER_TOKEN="" java "Example.java" ``` {% /tab %} {% tab label="Python" %} ```python """ Get all Salesforce incident templates returns "OK" response """ from os import environ from datadog_api_client import ApiClient, Configuration from datadog_api_client.v2.api.salesforce_integration_api import SalesforceIntegrationApi configuration = Configuration() configuration.access_token = environ["DD_BEARER_TOKEN"] with ApiClient(configuration) as api_client: api_instance = SalesforceIntegrationApi(api_client) response = api_instance.get_incident_templates() print(response) ``` #### Instructions First [install the library and its dependencies](https://dnd37xeb23o8n.cloudfront.net/api/latest.md?code-lang=python) and then save the example to `example.py` and run following commands: ```bash DD_SITE="datadoghq.com" DD_BEARER_TOKEN="" python3 "example.py" ``` {% /tab %} {% tab label="Ruby" %} ```ruby # Get all Salesforce incident templates returns "OK" response require "datadog_api_client" DatadogAPIClient.configure do |config| config.access_token = ENV["DD_BEARER_TOKEN"] end api_instance = DatadogAPIClient::V2::SalesforceIntegrationAPI.new p api_instance.get_incident_templates() ``` #### Instructions First [install the library and its dependencies](https://dnd37xeb23o8n.cloudfront.net/api/latest.md?code-lang=ruby) and then save the example to `example.rb` and run following commands: ```bash DD_SITE="datadoghq.com" DD_BEARER_TOKEN="" rb "example.rb" ``` {% /tab %} {% tab label="Rust" %} ```rust // Get all Salesforce incident templates returns "OK" response use datadog_api_client::datadog; use datadog_api_client::datadogV2::api_salesforce_integration::SalesforceIntegrationAPI; #[tokio::main] async fn main() { let configuration = datadog::Configuration::new(); let api = SalesforceIntegrationAPI::with_config(configuration); let resp = api.get_incident_templates().await; if let Ok(value) = resp { println!("{:#?}", value); } else { println!("{:#?}", resp.unwrap_err()); } } ``` #### Instructions First [install the library and its dependencies](https://dnd37xeb23o8n.cloudfront.net/api/latest.md?code-lang=rust) and then save the example to `src/main.rs` and run following commands: ```bash DD_SITE="datadoghq.com" DD_API_KEY="" DD_APP_KEY="" cargo run ``` {% /tab %} {% tab label="TypeScript" %} ```typescript /** * Get all Salesforce incident templates returns "OK" response */ import { client, v2 } from "@datadog/datadog-api-client"; const configuration = client.createConfiguration({ authMethods: { AuthZ: { accessToken: process.env.DD_BEARER_TOKEN as string, }, }, }); const apiInstance = new v2.SalesforceIntegrationApi(configuration); apiInstance .getIncidentTemplates() .then((data: v2.SalesforceIncidentsTemplatesResponse) => { console.log( "API called successfully. Returned data: " + JSON.stringify(data) ); }) .catch((error: any) => console.error(error)); ``` #### Instructions First [install the library and its dependencies](https://dnd37xeb23o8n.cloudfront.net/api/latest.md?code-lang=typescript) and then save the example to `example.ts` and run following commands: ```bash DD_SITE="datadoghq.com" DD_BEARER_TOKEN="" tsc "example.ts" ``` {% /tab %} {% /tabs %}