For AI agents: A markdown version of this page is available at https://dnd37xeb23o8n.cloudfront.net/jen.gilbert/astro-base/ko/api/latest/case-management/create-servicenow-ticket-for-case.md. A documentation index is available at /llms.txt.
Language
Datadog site

케이스에 대한 ServiceNow 티켓 생성

POSThttps://api.datadoghq.com/api/v2/cases/{case_id}/relationships/servicenow_ticketshttps://api.us3.datadoghq.com/api/v2/cases/{case_id}/relationships/servicenow_ticketshttps://api.us5.datadoghq.com/api/v2/cases/{case_id}/relationships/servicenow_ticketshttps://api.datadoghq.eu/api/v2/cases/{case_id}/relationships/servicenow_ticketshttps://api.ap1.datadoghq.com/api/v2/cases/{case_id}/relationships/servicenow_ticketshttps://api.ap2.datadoghq.com/api/v2/cases/{case_id}/relationships/servicenow_ticketshttps://api.uk1.datadoghq.com/api/v2/cases/{case_id}/relationships/servicenow_ticketshttps://api.ddog-gov.com/api/v2/cases/{case_id}/relationships/servicenow_ticketshttps://api.us2.ddog-gov.com/api/v2/cases/{case_id}/relationships/servicenow_tickets

개요

새로운 ServiceNow 인시던트 티켓을 생성하고 케이스에 연결합니다.

OAuth apps require the cases_write authorization scope to access this endpoint.

인수

경로 파라미터

이름
유형
설명
case_id [required]
string

Work item's UUID or key

요청

Body Data (required)

ServiceNow 티켓 생성 요청

항목
유형
설명
data [required]
object

ServiceNow 티켓 생성 요청

응답

Accepted

코드 예시

케이스에 대한 ServiceNow 티켓 생성
# Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"

# Set your Datadog site and credentials
export DD_SITE="datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/${case_id}/relationships/servicenow_tickets" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "assignment_group": "IT Support",
      "instance_name": "my-instance"
    },
    "type": "tickets"
  }
}
EOF
# Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"

# Set your Datadog site and credentials
export DD_SITE="us3.datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/${case_id}/relationships/servicenow_tickets" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "assignment_group": "IT Support",
      "instance_name": "my-instance"
    },
    "type": "tickets"
  }
}
EOF
# Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"

# Set your Datadog site and credentials
export DD_SITE="us5.datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/${case_id}/relationships/servicenow_tickets" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "assignment_group": "IT Support",
      "instance_name": "my-instance"
    },
    "type": "tickets"
  }
}
EOF
# Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"

# Set your Datadog site and credentials
export DD_SITE="datadoghq.eu"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/${case_id}/relationships/servicenow_tickets" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "assignment_group": "IT Support",
      "instance_name": "my-instance"
    },
    "type": "tickets"
  }
}
EOF
# Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"

# Set your Datadog site and credentials
export DD_SITE="ap1.datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/${case_id}/relationships/servicenow_tickets" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "assignment_group": "IT Support",
      "instance_name": "my-instance"
    },
    "type": "tickets"
  }
}
EOF
# Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"

# Set your Datadog site and credentials
export DD_SITE="ap2.datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/${case_id}/relationships/servicenow_tickets" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "assignment_group": "IT Support",
      "instance_name": "my-instance"
    },
    "type": "tickets"
  }
}
EOF
# Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"

# Set your Datadog site and credentials
export DD_SITE="uk1.datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/${case_id}/relationships/servicenow_tickets" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "assignment_group": "IT Support",
      "instance_name": "my-instance"
    },
    "type": "tickets"
  }
}
EOF
# Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"

# Set your Datadog site and credentials
export DD_SITE="ddog-gov.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/${case_id}/relationships/servicenow_tickets" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "assignment_group": "IT Support",
      "instance_name": "my-instance"
    },
    "type": "tickets"
  }
}
EOF
# Path parameters
export case_id="f98a5a5b-e0ff-45d4-b2f5-afe6e74de504"

# Set your Datadog site and credentials
export DD_SITE="us2.ddog-gov.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/${case_id}/relationships/servicenow_tickets" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "assignment_group": "IT Support",
      "instance_name": "my-instance"
    },
    "type": "tickets"
  }
}
EOF