For AI agents: A markdown version of this page is available at https://dnd37xeb23o8n.cloudfront.net/stefon.simmons/docs-astro-web-10435/api/latest/case-management/bulk-update-cases.md. A documentation index is available at /llms.txt.
Language
Datadog site

Bulk update work items

POSThttps://api.datadoghq.com/api/v2/cases/bulkhttps://api.us3.datadoghq.com/api/v2/cases/bulkhttps://api.us5.datadoghq.com/api/v2/cases/bulkhttps://api.datadoghq.eu/api/v2/cases/bulkhttps://api.ap1.datadoghq.com/api/v2/cases/bulkhttps://api.ap2.datadoghq.com/api/v2/cases/bulkhttps://api.uk1.datadoghq.com/api/v2/cases/bulkhttps://api.ddog-gov.com/api/v2/cases/bulkhttps://api.us2.ddog-gov.com/api/v2/cases/bulk

Overview

Applies a single action (such as changing priority, status, assignment, or archiving) to multiple work items at once. The list of work item IDs and the action type with its payload are specified in the request body.

OAuth apps require the cases_write authorization scope to access this endpoint.

Request

Body Data (required)

Work item bulk update request payload.

Field
Type
Description
data [required]
object

Data object wrapping the bulk update type and attributes.

Response

OK

Code Example

Bulk update work items
# Set your Datadog site and credentials
export DD_SITE="datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/bulk" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "priority": "P1"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}
EOF
# Set your Datadog site and credentials
export DD_SITE="us3.datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/bulk" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "priority": "P1"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}
EOF
# Set your Datadog site and credentials
export DD_SITE="us5.datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/bulk" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "priority": "P1"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}
EOF
# Set your Datadog site and credentials
export DD_SITE="datadoghq.eu"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/bulk" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "priority": "P1"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}
EOF
# Set your Datadog site and credentials
export DD_SITE="ap1.datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/bulk" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "priority": "P1"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}
EOF
# Set your Datadog site and credentials
export DD_SITE="ap2.datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/bulk" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "priority": "P1"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}
EOF
# Set your Datadog site and credentials
export DD_SITE="uk1.datadoghq.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/bulk" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "priority": "P1"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}
EOF
# Set your Datadog site and credentials
export DD_SITE="ddog-gov.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/bulk" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "priority": "P1"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}
EOF
# Set your Datadog site and credentials
export DD_SITE="us2.ddog-gov.com"
# Use a Personal Access Token or Service Access Token
export DD_BEARER_TOKEN="<PERSONAL_ACCESS_TOKEN OR SERVICE_ACCESS_TOKEN>"

curl -X POST "https://api.${DD_SITE}/api/v2/cases/bulk" \
-H "Accept: application/json" \
-H "Content-Type: application/json" \
-H "Authorization: Bearer ${DD_BEARER_TOKEN}" \
-d @- << EOF
{
  "data": {
    "attributes": {
      "case_ids": [
        "case-id-1",
        "case-id-2"
      ],
      "payload": {
        "priority": "P1"
      },
      "type": "priority"
    },
    "type": "bulk"
  }
}
EOF